Privacy Statement
Introduction
Avive la Vie is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy statement outlines how we collect, use, and protect your personally identifiable information (PII).Information We Collect
We may collect the following types of personally identifiable information (PII) from you:- Contact Information: Name, email address, phone number, and mailing address.
- Transactional Information: Payment details, billing address, and purchase history.
- Usage Information: Data about how you use our website, products, and services, including IP address, browser type, and browsing behavior.
- Communication Information: Information you provide when you contact customer service, including emails, phone calls, and chat transcripts.
How We Use Your Information
We use the collected information for the following purposes:- Providing Services: To process transactions, deliver products and services, and provide customer support.
- Improving Services: To analyze and improve our products, services, and website functionality.
- Marketing: To send promotional materials, newsletters, and other communications. You can opt-out of these communications at any time.
- Personalization: To tailor content, offers, and advertisements to your preferences and interests.
- Legal Compliance: To comply with legal obligations, prevent fraud, and ensure the security of our operations.
Sharing Your Information
We may share your personally identifiable information with:- Service Providers: Third-party vendors who assist in providing our services, such as payment processors, delivery services, and marketing platforms.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
Protecting Your Information
We implement a variety of security measures to protect your personal information, including:- Encryption: Using SSL encryption to protect sensitive data during transmission.
- Access Controls: Limiting access to your personal information to authorized personnel only.
- Data Retention: Retaining your information only as long as necessary for the purposes outlined in this privacy statement.
Your Choices
- Access and Correction: You have the right to access and correct your personal information.
- Opt-Out: You can opt-out of receiving promotional communications by following the instructions in the communication or contacting us directly.
- Delete Information: You may request the deletion of your personal information, subject to legal and contractual obligations.